Reviews of manila condo apartment rooms, tripadvisor

based on 4 reviews
Nancy (USA)

This is my SECOND time to stay at Sorrel Residences Unit 416-A. As always, i’m VERY PLEASED with my stay. I didn’t encounter any problems at all. As well as, I don’t have any problems communicating with the owner (Mr. Teo) as well as his property manager (Dory). They respond quickly and in timely manner whenever I have questions. From the day I arrived on July 7, Dory welcomed me as well as the staff at Sorrel Residences . Even upon my check out on July 24, no problem as well. I would say, Sorrel Residences 416-A has always been my HOME AWAY from HOME. The place is clean, safe, furnished with your needs, free WiFi, accessible to the huge mall (SM Sta. Mesa), hospitals, school , LRT, etc. Transportation is always ready for you. There’s lots of means of transportation (GRAB- Philippine version of UBER, taxi, LRT- train , tricycle) There’s 24-hr security in the building, so you feel safer. There are swimming pools (adult and kids) , gym, convenient store, mini coffee shop etc in the buildIng. The huge mall ( SM Sta. Mesa) is walking distance from the condo unit. You can eat , grocery shop, watch movie, unwind, etc. . There are many choices for really good restaurants around the place. I have so many reasons why I keep coming back to SORREL RESIDENCES Unit 416-A, it’s the place to be whenever I’m in Manila, Philippines. I HIGHLY RECOMMEND it to all. Thank you, MR. TEO (Owner) and Property Manager, DORY for always making me feel welcome to stay in your place !I will definitely come back and stay again at SORREL RESIDENCES 416-A, this is the place I’d rather be whenever I’m in Manila!

Dear Nancy, We would like to also thank you for patronising us and definitely, it is our pleasure to host you again. Thank you for taking care of our unit as your own home. We were able to attend to all your needs because you have been so responsive in our communication as well, we were glad that we were able to provide you a home away from home! We are just a one-click away whenever you are in Manila, hope you are safely back in the U.S.A!

replied by the owner (7/31/2019 3:57:04 AM)

Single traveller  |  stayed in 7/2019

Gaetano Luca Mirisola (Insegnante)
Orgoglioso d'esser stato al Sorrel Residences

English Translation (Original Text: Italian) Proud to have been at the Sorrel Residences I have just returned to Italy from Manila and if I close my eyes the most beautiful memory was given to me by Sorrel Residences, Unit 416A. Since my arrival all the staff welcomed me with great kindness and elegance. From the ushers always attentive and available to any of my requests: call a taxi, a "tricycle" or other. Then there is Dory a truly professional and very nice woman, who for any problem always has a solution: a true friend! Talking about the Sorrel I'm happy and satisfied for everything 100%: excellent lighting, climate, accessories provided (ironing board and iron, microwave and other appliances to prepare rice and food), the shower is very large and very pleasant. The place where you place the Sorrel is really strategic: you can find everything walking very well on foot because a few meters there is the huge shopping center SM Sta Mesa and if you prefer you can also take the train or taxi that are there. Finally, the Sorrel has a huge gym on the 26th floor where you can go when it's raining outside. I do not know if I will return to Manila, but for sure I know that the first place I will contact and that I will always publicize is Sorrel: thank you for giving me and my girlfriend a dream. With deep esteem and affection for all the staff, a hug from Italy by Gaetano Luca Mirisola. You are truly the best! Sono appena rientrato in Italia da Manila e se chiudo gli occhi il ricordo più bello mi è stato dato dal Sorrel Residences, Unit 416A. Sin dal mio arrivo tutto il personale mi ha accolto con grande gentilezza ed eleganza. Dagli uscieri sempre attenti e disponibili a qualsiasi mia richiesta: chiamare un taxi, un “tricycle” o altro. Poi vi è Dory una donna veramente professionale e simpaticissima, che per qualsiasi problema ha sempre una soluzione: una vera amica! Parlando poi del Sorrel sono contento e soddisfatto per tutto al 100%: ottima l’illuminazione, il clima, gli accessori forniti (asse e ferro da stiro, forno microonde e altri elettrodomestici per preparare il riso e cibo), la doccia molto grande e molto piacevole. Il luogo in cui è posizionato il Sorrel è veramente strategico: puoi trovare di tutto camminando benissimo a piedi poiché a pochi metri vi è il grandissimo centro commerciale SM Sta Mesa e se preferisci puoi prendere anche il treno o il taxi che si trovano lì. Per finire il Sorrel ha una grandissima palestra al 26° piano dove puoi andare quando fuori piove. Non so se ritornerò a Manila, ma di sicuro so che il primo posto che contatterò e che pubblicizzerò per sempre è il Sorrel: grazie per aver regalato a me e alla mia fidanzata un sogno. Con profonda stima ed affetto per tutto il personale, un abbraccio dall’ Italia da Gaetano Luca Mirisola. Voi siete veramente i migliori!

Dear Gaetano, We are very much please to your review and thank you for appreciating our unit and customer service while you were in Manila. If you ever come to Manila again, I will be happy to host you again and make your stay memorable. With warm wishes, Owner of Unit 416A.

replied by the owner (1/13/2019 5:39:11 AM)

Young couple  |  stayed in 1/2019

Elvie Galvin (Sorrell Residence Condo)
Family visit

I had a great time in Mr Teo's condo. His manager was helpful and courteous. I will want to do it again if I can with God's grace. Good employee in the condo. The only thing I will mention is that the Internet is very very slow. Hope they can find a way to improve it. Also the dishes & kitchen utensils the condo provided are so limited and run down. The location was convenient. Close proximity to the mall, hospital and public transportation. Above all it is very nice place.

Dear Elvie, Thank you for your valuable feedback. I would like to inform you that our unit has now fiber broadband internet (Wi-Fi). As the Wi-Fi you have used previously is prepaid Wi-Fi and unfortunately, the speed and reliability is from the Telecom provider and we certainly beyond our control. To assure our customer to have a better experience, we just connected a fiber broadband from PLDT and not a wi-fi prepaid anymore. Thank you.

replied by the owner (1/13/2019 5:28:52 AM)

Not specified  |  stayed in 12/2017

Nancy Valerio (North Dakota, USA)
Awesome Place!!!

REVIEW POSTED ON TRIPADVISOR: It was a great experience staying in a very convenient condo which is very accessible to the mall, hospital, school, LRT, etc. I never had a problem communicating with the owner and the property manager. The place is well maintained as well as the whole building (Sorrel Residences). It has all the amenities that you need (gym, swimming pool, etc. to name a few). I am very pleased with my stay. I will definitely recommend this to my family and friends. And will book again myself on my future trips in Manila!

Nancy Valerio booked our Sorrel Residences condo from 14 February to 15 March 2016. We found Nancy to be a very responsible, clean, neat and honest international customer of our brand-new Sorrel Residences condo unit. Before Nancy's arrival in Manila, we found it easy to communicate with her through Facebook and email when she was finding out more about the property, to arrange a preview of the condo by her relative, and then to agree about the date of her stay and budget. Nancy cares for cleanliness and neatness, and thus she kept the place in good condition while she stayed at the condo. During Nancy's stay, we kept in communication with her to ensure she was comfortable and happy with the stay. When our condo was selected to be visited by the TripAdvisor's Official Photographer for a professional photography session of the condo during her stay, she was flexible to accommodate to this special request as we informed her in advance and provided her the necessary rate adjustment. As a customer, Nancy was honest and informed us during check-out that she used the car park of the Sorrel Residences, so that we will able to arrange for her to pay the parking charges at the property management office. We gathered feedback from her during checkout and we implemented as many of her suggestions as possible. For example, based on her suggestions, we immediately bought a hair dryer for our condo unit so it is easy for customers to dry their hair and a clock for easy display of time. We also installed a completely new set of thick, beautiful curtains so that customers who want to wake up later in the morning would not to be disturbed by sunlight from the balcony. We hope to be able to serve Nancy again in future for her condo rental needs in Manila, as we enjoy honest and responsible customers like her who take pride in staying in a beautiful, clean, fully-furnished and convenient condo. From Teodora Calvo Belarma (Property Manager in Manila) and Mr and Mrs Teo (Condo owners)

replied by the owner (4/27/2016 1:28:58 AM)

Single traveller  |  stayed in 3/2016

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