Reviews of manila condo apartment rooms, tripadvisor

4
based on 1 reviews
Nancy Valerio (North Dakota, USA)
Awesome Place!!!

REVIEW POSTED ON TRIPADVISOR: https://www.tripadvisor.com.sg/VacationRentalReview-g298573-d8637351-Manila_Luzon_Philippines_Near_SM_Mall_Sta_Mesa-Manila_Metro_Manila_Luzon.html It was a great experience staying in a very convenient condo which is very accessible to the mall, hospital, school, LRT, etc. I never had a problem communicating with the owner and the property manager. The place is well maintained as well as the whole building (Sorrel Residences). It has all the amenities that you need (gym, swimming pool, etc. to name a few). I am very pleased with my stay. I will definitely recommend this to my family and friends. And will book again myself on my future trips in Manila!

Nancy Valerio booked our Sorrel Residences condo from 14 February to 15 March 2016. We found Nancy to be a very responsible, clean, neat and honest international customer of our brand-new Sorrel Residences condo unit. Before Nancy's arrival in Manila, we found it easy to communicate with her through Facebook and email when she was finding out more about the property, to arrange a preview of the condo by her relative, and then to agree about the date of her stay and budget. Nancy cares for cleanliness and neatness, and thus she kept the place in good condition while she stayed at the condo. During Nancy's stay, we kept in communication with her to ensure she was comfortable and happy with the stay. When our condo was selected to be visited by the TripAdvisor's Official Photographer for a professional photography session of the condo during her stay, she was flexible to accommodate to this special request as we informed her in advance and provided her the necessary rate adjustment. As a customer, Nancy was honest and informed us during check-out that she used the car park of the Sorrel Residences, so that we will able to arrange for her to pay the parking charges at the property management office. We gathered feedback from her during checkout and we implemented as many of her suggestions as possible. For example, based on her suggestions, we immediately bought a hair dryer for our condo unit so it is easy for customers to dry their hair and a clock for easy display of time. We also installed a completely new set of thick, beautiful curtains so that customers who want to wake up later in the morning would not to be disturbed by sunlight from the balcony. We hope to be able to serve Nancy again in future for her condo rental needs in Manila, as we enjoy honest and responsible customers like her who take pride in staying in a beautiful, clean, fully-furnished and convenient condo. From Teodora Calvo Belarma (Property Manager in Manila) and Mr and Mrs Teo (Condo owners)

replied by the owner (4/27/2016 1:28:58 AM)

Single traveller  |  0  |  stayed in 3/2016

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